Terms of service

Effective Date: April 2, 2026

Welcome to Aaranya. By accessing or using our website and services, you agree to be bound by the following Terms of Service. If you do not agree with any of these terms, please do not use our services.

1. Account Terms

  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • You agree to provide accurate and up-to-date information when creating an account or placing an order.
  • You are responsible for all activities that occur under your account. Aaranya reserves the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices listed on our website are in [INR] and are subject to change without prior notice.
  • Payments must be completed at the time of order through the available payment methods.
  • Aaranya does not store credit/debit card information; all payments are processed securely through third-party payment gateways.
  • You agree to pay all applicable taxes and charges associated with your order.

3. Product Descriptions

  • We strive to provide accurate descriptions and images of our products.
  • Colors, sizes, and designs may vary slightly due to screen displays or manufacturing differences.
  • Aaranya does not guarantee that product descriptions are error-free, complete, or current, but will make reasonable efforts to ensure accuracy.

4. Order Acceptance

  • Orders are subject to acceptance and availability.
  • Aaranya reserves the right to refuse or cancel any order for any reason, including but not limited to: out-of-stock items, errors in pricing or product information, or suspected fraudulent activity.
  • You will be notified promptly if your order is canceled and any payment will be refunded.

5. Shipping and Delivery

  • We aim to deliver orders within the estimated timelines provided at checkout, but delays may occur due to unforeseen circumstances.
  • Shipping costs, if any, will be clearly stated during the checkout process.
  • Risk of loss or damage passes to the customer upon delivery of the products.

6. Returns and Refunds

  • Returns and refunds are accepted only as described in our [Return Policy].
  • Products must be returned in original condition, unused, and with all original packaging, unless otherwise specified.
  • Refunds, when applicable, will be processed via the original payment method within a reasonable timeframe.

7. Prohibited Uses

You agree not to:

  • Use our website or services for illegal, fraudulent, or unauthorized purposes.
  • Upload, post, or transmit harmful, offensive, or infringing content.
  • Attempt to interfere with the website’s functionality, security, or operations.

Violation of these terms may result in immediate suspension or termination of your account and access to our services.

8. Limitation of Liability

  • Aaranya is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • While we take reasonable measures to ensure quality, Aaranya does not guarantee that the website will be error-free, uninterrupted, or free of viruses.
  • Our total liability for any claim relating to your use of the website or products is limited to the amount paid for the product in question.

9. Governing Law

  • These Terms of Service are governed by the laws of India.
  • Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in [Gurgaon, Haryana], India.